Refund policy

Returns
Due to the nature of our products, 12Sixteen Self-Care Co. By Princess, LLC will not accept returns on purchases. This is to ensure the sanitary and hygiene standards of our brand. If you have any issues with your order, please feel free to contact us via email at admin@12SixteenCo.com. We will be more than happy to assist you.   

Refunds  
All sales are final. Every effort to mitigate any issues with your order will be made. Resolutions will be reached on a case by case basis.